- Figure out what they are currently focusing on and step in front.
- Wave your hands and holler until they shift their focus to you.
I love my email client and I am loathe to use them as a negative example, but they really blow it on method 1 when it comes to adding new contacts. Although I remember each time I go to do it that it does something weird, every time I'm left helpless and frustrated for two minutes until I relearn it. See if you can figure it out:
There is a New contact button way over in the left-hand navigation section. As Norm McDonald would say, "Wait..what??!!" Why is it in a navigation section and why is it out of my field of focus? I would have put it with the other buttons at the top of the Contacts working panel.
Speaking of focus, I once did an illustration where I showed a user focusing on a screen--it looked something like this:
Addendum: After giving it some thought, I thought this might be the more accurate illustration: