I have a new column out today in UXmatters.
All UX professionals, not just user assistance developers, face the problem of integrating their work into the product development lifecycle. At lower levels of organizational usability maturity, too often, the contributions of User Experience tend to be reactive. Usability professionals test the usability of a given product, then designers mitigate any shortcomings they find, and user assistance developers merely document what is already there. This column takes a look at the full scope of the product development lifecycle and how UX professionals can add value. [go to article]