Well, not always. I'm tempted to rant about a recent experience at a bagel joint where I got short changed three times in the same transaction!
But other kinds of change are good. My role at work is changing, for example. Instead of being a User Assistance Architect in the Information Development group, I will be an Information Architect in the Usability group. Same boss's boss, but different boss and peer group.
Sad to be leaving old boss and old peers, but excited about the new boss and new team. Real excited about doing UX design again. It's one thing to look at a UI and noodle how to explain it; it's pretty scary when the page is blank and you have to lead the design.
I intend to continue this blog and its theme of user assistance. My focus will shift to embedded assistance and contextual assistance, that is, I will focus on user assistance that is delivered directly through the application UI. It will be interesting to see how my new found interest in Social Media plays out in my new role. I can already envision links that would have said "Tell me more about this option" now saying "Let me chat with others who have used this option."
1 comment:
That's awesome. Congrats on the new position! I have a lot of interest in UX and have been working my way into that field at my current job. So I look forward to hearing your thoughts as you plow your way through the challenges.
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