The Humane Experience

OK, I'm tired of being thrown into epileptic-like seizures as I sit through demos and walk-throughs of user interfaces. I'm referrin...

Well, not always. I'm tempted to rant about a recent experience at a bagel joint where I got short changed three times in the same tran...

Technical communication is essentially story telling on one hand and sense making on the other. I've noticed (suffered at the hands of) ...

Gasp! I can't live with the scandal anymore. I WAS BORN IN KENYA! I'm not a native US citizen.

I think there should be a "Get Out of Purgatory Early" card for folks my age who try to keep up with Social Media. I signed up for...

I was in a staff meeting recently where the topic was "What do you need to know in order to do your job better?" I can summarize t...

The APA has returned to its requirement that two spaces follow a period. See the first bullet in Chapter 4 in the Chapter-by-Chapter secti...

Some days a blogger just needs to feel pretty. Seems I'm into changes these days. My wife and I went to the movies this weekend. You nee...

A genre of technical writing that doesn't get a lot of attention is Geek-to-Geek (G2G). In that genre, highly technical people are commu...

As a member of the STC certification task force and a former member of the Body of Knowledge committee, I have been interested for a while i...

Thanks to Marv Jenkins--a great educator-- for passing this along to me. Lipstick in School (priceless) According to a news report, a certai...

Some recent thinking about information and media reminded me of a lesson I learned a long time ago during a usability test. The product was ...

In case you haven't heard, the economy is tough, and the Society for Technical Communication (STC) is having its challenges--just like a...

Thanks to Miranda Bennett for posting this on her blog a while back. As I struggle with trying to define what our New Normal for STC will b...

Shout out to Balsamiq for believing me when I said I had a license but I changed laptops. They sent me a new license (thanks, Val). Check ou...

No this isn't a discussion of hyphenated vs. not hyphenated. It examines the difference between putting a PDF file on the Internet (what...

State of the ark : A phrase I coined (I think) to represent feeling that the technology you are using is so cool when in reality it is like...

Mike Hughes, STC 1VP not afraid to embrace new technologies One of the themes that keeps coming at me as an officer of STC is that STC needs...

I took a pretty intense course during my doctoral studies that explored different ways we can study our interactions in groups. I learned a ...

The Atlanta STC chapter had a great community-building event: We went to a minor league baseball game as a group. We went to see the Gwinnet...