The Humane Experience

The APA has returned to its requirement that two spaces follow a period. See the first bullet in Chapter 4 in the Chapter-by-Chapter secti...

Some days a blogger just needs to feel pretty. Seems I'm into changes these days. My wife and I went to the movies this weekend. You nee...

A genre of technical writing that doesn't get a lot of attention is Geek-to-Geek (G2G). In that genre, highly technical people are commu...

As a member of the STC certification task force and a former member of the Body of Knowledge committee, I have been interested for a while i...

Thanks to Marv Jenkins--a great educator-- for passing this along to me. Lipstick in School (priceless) According to a news report, a certai...

Some recent thinking about information and media reminded me of a lesson I learned a long time ago during a usability test. The product was ...

In case you haven't heard, the economy is tough, and the Society for Technical Communication (STC) is having its challenges--just like a...

Thanks to Miranda Bennett for posting this on her blog a while back. As I struggle with trying to define what our New Normal for STC will b...

Shout out to Balsamiq for believing me when I said I had a license but I changed laptops. They sent me a new license (thanks, Val). Check ou...

No this isn't a discussion of hyphenated vs. not hyphenated. It examines the difference between putting a PDF file on the Internet (what...

State of the ark : A phrase I coined (I think) to represent feeling that the technology you are using is so cool when in reality it is like...

Mike Hughes, STC 1VP not afraid to embrace new technologies One of the themes that keeps coming at me as an officer of STC is that STC needs...

I took a pretty intense course during my doctoral studies that explored different ways we can study our interactions in groups. I learned a ...

The Atlanta STC chapter had a great community-building event: We went to a minor league baseball game as a group. We went to see the Gwinnet...

Ah! Convergences. I am working on writing some high level patterns for what kind of content users need. One of the patterns is "Product...

I finished posting my novel Iron Hoop to the Internet over the weekend. It's interesting that a blog turned out to be a fairly OK way t...

... is someone with dreams of the "Great American Novel" and I am no exception. I decided to publish my little novella that I have...

And more importantly, why will they listen to you? I find myself mentoring writers who would like to get published or speak at conferences, ...

A colleague has made me realize that user assistance writers are codependents of bad UI design. Because we explain how the UI really works, ...

I have a new column out in UXmatters: Architecting UA for Reuse: Case Examples in DITA . Although I have owned a Dobro-like guitar for some ...