The Humane Experience

I plan to start awarding designs in user assistance that I feel are well-intentioned but wrong. The purpose is not to ridicule (OK, ridicule...

Instructional Text on the UI Embedded assistance makes us reevaluate some tried and true principles of information design because our instru...

MOO POPs I want to discuss MOO POPs early in this series of blogs on embedded assistance (EA) because the concept drives straight to the he...

Embedded Assistance I'm working these days on some very exciting projects involving embedded assistance . Embedded assistance (EA) is us...